FREQUENTY ASKED QUESTIONS
DO YOU OFFER VIRTUAL THERAPY?
Although I prefer conducting in-person therapy sessions, I do offer Virtual or Telehealth therapy to clients located in and around the Calgary area and all over Alberta.
HOW MANY SESSIONS WILL I NEED TO BOOK?
Typically, I recommend booking 4 sessions that are one week to 10 days apart to begin with. The number of sessions afterward varies depending on the client's needs and goals for therapy. The booking system allows for up 6 bookings at a time.
WHAT IS YOUR CANCELLATION POLICY?
Life happens and we have work, family or other obligations pop up. However, the booking we made is held just for you and with late notice it is difficult to schedule other clients who also need services. Cancellations within 24 hours of the appointment will incur a 50% session charge. No shows will incur a full session charge.
DO YOU DIRECT BILL TO EXTENDED HEALTH INSURANCE?
At this time, I do not direct bill to extended health insurance companies. An invoice will be emailed to you after payment has been processed that you can send to your health insurance for reimbursement. Please contact your health insurance to check your mental health care coverage.
WHAT TYPES OF PAYMENT ARE ACCEPTED?
Payment for services is due the same day as your session. All credit cards accepted, email transfers or cash. A credit card is required when filling in your intake form.
THIRD PARTY COMMUNICATION E.G SCHOOLS, LAWYERS AND OTHER MEDICAL PRACTITIONERS.
Additional charges will apply for phone calls, letter writing, and form completion, at the session billing rate per hour, or a portion thereof. The fee for these services is $200 per hour.
DO YOU DO CRISIS COUNSELLING?
I support clients going through challenging times, from divorce, death of a loved one or job loss. However, I cannot support active suicide or immediate life distress. In emergency, please contact the distress center 403-266-HELP (4357), your local crisis line, or call 911.
TRISH HARDY THERAPY
Safe, caring and personalized.